2. How do i place an order at homeoftomorrow.com.sa?
Placing an order at home of tomorrow.sa really couldn’t be easier – simply register on our site using our quick and easy registration process, and you’re ready to go!
3. How do i know if a product is in stock?
We hate to see you disappointed so we do our very best to ensure that our products are always in stock. If an item goes out of stock, we’ll make sure we tell you on the product page, so you don’t get a nasty surprise at the checkout!
4. Can i place an order over the phone?
Sure, you can only place orders over the phone with the assistance of our customer service.
5. What if i changed my mind after the order has been placed?
We all change our minds from time to time. If you change your mind about a product after you’ve placed your order, simply get in touch with our customer service team and they’ll take it from there 8002440000 or drop us an email at customercare@homeoftomorrow.com.sa.
6. Can i completely cancel my order?
Orders can only be cancelled before shipping or collection.
7. Will i recieve confirmation that my order has been successfully placed?
Of course! We make sure to keep you fully informed throughout the ordering process. As soon as your order has been processed, we’ll send you an email confirming all the order details.
8. Why do you need my details when i make an order?
We value the Customer’s privacy, and we’ll never ask for any information from you unless it is essential. The information we take from you during the registration and purchase process ensures that we can deliver your order to you quickly, efficiently, and accurately. You can rest assured that we never store any sensitive information on our systems – that’s a promise!
Payment Methods
1. What are my payment methods when i place an order online?
We want to make ordering and paying for your purchases as quick and easy as possible. We accept Mada, Visa, MasterCard, Apple pay, or you can choose to pay “Cash on delivery”.
2. Can i pay using credit card that was not issued in KSA?
You most certainly can! You can pay using any valid credit card, regardless of where it was issued.
3. Can i change my card details after the order has been placed?
Unfortunately, not. Once you’ve placed an order, you cannot change the card details or the payment option.
Delivery & Shipping costs
Delivery time is 2 to 4 working days. If your total order equals or exceeds SAR 200, delivery will be free of charge. If your total order is less than SAR 200, there will be a delivery charge of SAR 15.
1. Can I get a cost estimate for the installation service prior to ordering?
Yes, you can, simply by adding Installation during checkout, and the customer service will contact you.
2. What is your pricing policy?
All prices on the website are the official prices on the market since we are the official distributor of the displayed brands.
3. Do you provide warranty?
All electronic items come with a standard 2-year warranty.
4. What countries do you deliver to?
We do have international shipping, please feel free to ask our customer service for the charges.
5. Can i get my order delivered to my office?
You most certainly can! We can deliver to any address of your choice, as long as it’s within Saudi Arabia.
6. Can i choose what time my order arrives?
You sure can! Once our delivery partner gets in touch with you to arrange your delivery, you’ll be able to select your preferred delivery time.
Repairs & replacements
1. If my product is damaged, will you arrange for it to be repaired?
All products that are within the warranty period will be repaired according to the T&Cs. If your product is out of warranty, we will be happy to arrange for it to be repaired, however a fee will be applicable.
2. My product has arrived damaged – can i get a replacement?
We take extra care to ensure that your product reaches you in the best possible condition, so if it doesn’t, we need to know about it. If your item is damaged when it arrives, please let us know within 24hours of receiving it by contacting our customer services team via phone or email.
My account
1. How do i create an account with you?
Setting up an account with us is quick and easy – simply visit www.homeoftomorrow.com.sa and follow the easy steps to register.
2. What information is needed to create an account?
The following information can be found within your account:
1. ٌYour profile
2. ٌYour orders history
4. Your wish list
5. Your address book
3. I’ve forgotten my password – what should i do?
If you’ve forgotten your password, don’t panic, it happens to the best of us! To reset your password, simply follow the step-by-step instructions on our “Forgot your password” tab. We’ll then send a link to your registered email account; follow this link and you’ll be back up and running in to time at all.
4. How do i update my details once i have created an account?
You are completely in control of your account and your personal details. If you need to update your personal details, change your password, or update your email address, simply head over to your profile page, and follow the on-screen instructions.
5. What is the minimum and maximum purchase?
There is no minimum or maximum order value for online orders, but the available quantity is specified in the quantity list on the product page.
6. Is it safe to buy online?
Buying from homeoftomorrow.sa is secure and we are taking the utmost safety standards. As our website is protected and documented.
7. Is Cash on Delivery available?
Yes, Cash on Delivery is now available on some orders with maximum order amount limit of SR5000.
8. Can I pay using prepaid credit card?
Yes, you can use prepaid credit card (Visa and Master Card).
