Search

Shipping & Delivery

Delivery to major cities typically takes 2-4 business days.
Delivery to areas outside major cities typically takes 5-7 business days.

Shipping rates

Order value over 200 SAR

Free Delivery

Order value less than 200 SAR

15 SR

  • To ensure smooth delivery, you must provide us with a clear delivery address. The delivery address must contain building, villa or flat number, street name, city, postal code, and must contain 2 valid telephone numbers and full contact name(s) according to the form provided.
  • Before placing an order, you are kindly requested to check the product description carefully and you must agree to be bound by the conditions of sales included in “My shopping cart” and “Product information, stock and pricing” terms.
  • Your orders are shipped through “Home Delivery” by our courier partner every day except Fridays.
  • Orders are delivered within a maximum of 14 working days.
  • Delivery is normally door-to-door, but there may be some instances where it is not possible due to courier company limitations or local laws. We, and our courier partner, reserve the right not to handover product(s) to a person under the age of 18 years old at the time of the delivery. The customer, after receiving his delivered order, should sign its related proof of delivery

Air Conditioning installation service:

  •  Warranty on installation service for 3 months from the date of installation.
  •  Electricity is required in the location where the air conditioner is to be installed

Installation Services

  • Our highly trained team is equipped with the latest technical expertise to ensure a seamless setup and optimal functionality of your appliances and gadgets.
  • Products that require professional installation, like refrigerators, dishwashers, beverage coolers, cooking Ranges, televisions above 65 inches, etc. will receive complimentary delivery & installation services.
  • Please note that not all products mentioned above automatically include complimentary installation services. The availability of such services is subject to change and may vary from product to product.
  • To ensure clarity regarding complimentary delivery and installation services, we kindly request our customers to contact us for confirmation. If the product page does not explicitly mention these services, our team will be happy to provide you with the necessary information.
  • If an item is not eligible for free installation, we provide a professional installation service at a nominal cost. Please feel free to reach out to us on 800-244-0000, and our team will be delighted to assist you in making the necessary arrangements.

Other terms

  • We reserve the right to update or modify our delivery terms and conditions at any time. Any changes will be effective immediately upon posting the updated terms on our website. It is recommended that you review these terms periodically to stay informed.
  • By placing an order on our website, you acknowledge that you have read, understood, and agreed to these delivery terms and conditions.
  • If you have any questions or require further clarification, please feel free to contact our customer service team.